Privacy Policy

Privacy Policy – Grexicana Restaurant

Introduction

Welcome to Grexicana Restaurant in Farmingdale, New York. This Privacy Policy explains how Grexicana collects, uses, and protects information when you interact with our website, digital services, QR menu system, and in-restaurant experiences.

By using Grexicana services, you agree to the practices described in this policy.

1. Information We Collect

Grexicana may collect limited information to improve customer experience and restaurant operations.

We may collect:

  • Name (when making reservations or inquiries)
  • Contact details (phone number or email if provided)
  • Reservation details (date, time, party size)
  • Order history through digital QR menu systems
  • Feedback and customer reviews
  • Website usage data (cookies, analytics tools)

We do not collect unnecessary personal data beyond what is needed for service delivery.

2. How We Use Your Information

Collected information is used to:

  • Manage reservations and bookings
  • Improve customer service
  • Process orders via Digital QR MENU Grexicana
  • Respond to customer inquiries
  • Enhance menu experience and restaurant operations
  • Analyze customer preferences for service improvement

3. Digital QR Menu Data

Grexicana uses a Digital QR MENU system to improve ordering efficiency.

This system may collect:

  • Menu selections
  • Order timestamps
  • Table-level ordering data

This information is used only for:

  • Order processing
  • Kitchen coordination
  • Service optimization

4. Cookies and Website Tracking

If you visit Grexicana’s website, basic cookies or analytics tools may be used to:

  • Understand website traffic
  • Improve user experience
  • Track general usage patterns

Cookies do not store sensitive personal data.

5. Information Sharing

Grexicana does not sell or rent personal information.

We may share limited data only in these cases:

  • With payment processors (for transactions)
  • With reservation or ordering systems
  • When required by law or legal authorities

All partners are expected to handle data securely.

6. Data Security

We take reasonable steps to protect your information, including:

  • Secure digital systems
  • Restricted access to customer data
  • Encrypted payment processing (where applicable)
  • Regular system monitoring

However, no system is 100% secure, and users share information at their own discretion.

7. Customer Rights

Depending on applicable laws, customers may:

  • Request access to personal data
  • Request correction of incorrect information
  • Request deletion of certain data (where applicable)
  • Opt out of marketing communications

Requests can be made directly to the restaurant.

8. Third-Party Services

Grexicana may use third-party services such as:

  • Online reservation platforms
  • Payment processors
  • QR menu providers
  • Website analytics tools

These services have their own privacy policies.

9. Children’s Privacy

Grexicana does not knowingly collect personal information from children under 13 without parental consent.

10. Updates to This Policy

Grexicana may update this Privacy Policy from time to time.

Updates may reflect:

  • Changes in technology
  • Legal requirements
  • Operational improvements

The latest version will always apply.

11. Contact Information

For questions about this Privacy Policy, you may contact Grexicana Restaurant directly through its official communication channels.